Zero Downtime.
Guaranteed Protection.
don't wait for a security breach to fix your system. Get proactive Annual Maintenance Contracts (AMC) for CCTV, Biometrics, and Fire Alarms.
Is Your Security System Actually Working?
Study shows that 40% of CCTV cameras in India stop recording within 2 years due to HDD failure or power issues.
HDD Failure Risk
Hard disks need health checks every 3 months to prevent data loss.
Firmware Updates
Old firmware makes your IP cameras vulnerable to hacking.
Our AMC Plan Includes
- 4 Preventive Visits per year (Quarterly)
- Unlimited Breakdown Calls
- Lens Cleaning & Focus Adjustment
- Power Supply & connector Check
- Remote Mobile View Configuration
AMC Support Available In
Enterprise-Grade Service Level Agreements
Strict maintenance protocols designed for continuous operations.
Preventive vs Corrective Maintenance
Most vendors only perform Corrective Maintenance (fixing what is already broken). Our Comprehensive AMC guarantees Preventive Maintenance. We proactively identify oxidized BNC connectors, failing power management ICs, and degrading hard sectors on surveillance drives before they cause a total system crash during a critical incident.
Response Time SLAs
For industrial facilities in SIPCOT and Ambattur, security downtime implies immense liability. We offer tiered response SLAs. Our standard industrial contract ensures a technician arrives on-site within 4 to 8 Business Hours. For mission-critical server rooms, we offer 24/7 telephonic troubleshooting and rapid hardware swapping to ensure zero recording gaps.
Comprehensive Checklists
During each quarterly visit, our certified technicians execute a 24-point checklist. This includes testing the Uninterruptible Power Supply (UPS) battery load, re-calibrating PTZ camera home positions, archiving essential logs, and physically clearing cobwebs and dust from external infra-red (IR) lenses to ensure night vision remains unobstructed.
AMC Frequently Asked Questions
Clarifying our maintenance contract terms and conditions.
What is the difference between Comprehensive and Non-Comprehensive AMCs?
A Non-Comprehensive AMC covers only the service charges for repairs and the scheduled quarterly visits; if a camera or hard drive needs replacement, the cost of the spare part is billed separately. A Comprehensive AMC covers both the service labor AND the cost of replacing faulty hardware components during the contract period, offering total peace of mind and predictable budgeting.
Will you take over the AMC if the system was installed by someone else?
Yes. Before we sign the AMC, our engineers conduct a thorough initial site audit to evaluate the current health, cabling quality, and configuration of your existing setup. If critical flaws exist (like exposed wiring), we provide a one-time rectification quote to bring the system up to our maintainable standards, after which the AMC commences.
Are standby cameras provided during repairs?
Yes, under specific premium industrial contracts. If a critical component like a multi-channel NVR or a primary entrance camera needs to be taken to our service center for PCB repair, we temporarily install a standby unit to ensure your premises remain under surveillance until the original component is fixed.
How do I track when my next service is due?
We utilize a digital ticketing and CRM system. You will receive an automated email/SMS reminder 7 days before your scheduled quarterly preventive maintenance visit. Post-service, you receive a digital service report signed by our technician detailing the health parameters of your system.
Start Your AMC @ ₹450 / Camera
Protect your investment today. Customized packages available for Gated Communities and Large Factories.
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